ICC Future Trade Forum Website (ICC FTF)
Privacy Policy

The International Chamber of Commerce (ICC) is the world business organization, the only representative body that speaks with authority on behalf of enterprises from all sectors in every part of the world. ICC was founded in 1919. Today it groups over 6 million members in more than 100 countries.

The ICC International Secretariat is located at 33-43 avenue du Président Wilson, 75116 Paris, France. We can be reached by phone at +33 1 49 53 28 28 or by fax at +33 (0) 1 86 26 67 44.

ICC Corporate Chart

The purpose of this Privacy Policy is to inform you of the procedures regarding the collection, use and disclosure of information on the [ICC FTF] website, including any mobile versions or related mobile applications, collectively called [ICC FTF] Sites, accessible on: https://www.futuretradeforum.org. ICC encourages you to carefully read this Privacy Policy.

The [ICC FTF] website (hereinafter: the “Site”) is provided by ICC and/or its affiliates. By visiting the Site and providing information to ICC, you acknowledge that you have been informed and you consent to the Privacy Policy, including with regard to ICC, ICC affiliates, ICC National Committees and Groups’s use and disclosure of personal information which may be collected when you [contact ICC FTF secretariat, subscribe to ICC FTF email alerts and newsletters, when you register for the event,  trainings or on a platforms, or when you request any other products and services provided by ICC] in accordance with the purposes detailed below. If you do not wish your personal information to be used by ICC in the manner set out in this Privacy Policy, please do not provide us this information.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • Transfer of data
  • Security
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Social Networks
  • What are your data protection rights?
  • Intellectual Property
  • Updates to privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

ICC collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Log data: whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

How do we collect your data?

You directly provide ICC with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services. 
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data and how long do we keep them?

ICC collects your data for the following purposes:

  • Process your registration, manage your account. Your personal data attached to this purpose is retained until the account is closed by you. If you do not use your account for 3 years, it will be deleted by ICC unless you object.
  • Email you with special offers on other products and services we think you might like. The data is kept 3 years from the collect or from your last contact with us unless you object.
  • If you agree, ICC will share your data with our partner companies so that they may offer you their products and services. ICC will give you the link to their own Privacy Policy when your consent will be requested.
    • MP Singapore Pte Ltd
    • Sponsors and Exhibition of the ICC Future Trade Forum
  • When ICC processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Those agencies are independent controllers and have their own Privacy Policy.

Your data will be transferred to the following processors:

  • Microsoft Azure, as hosting provider for ICC, the cloud is located in Europe.
  • MP International Pte Ltd, host and edit the website,located in Singapore. Their privacy policy is available here https://www.mpinetwork.com/website-privacy-policy 
  • Stripe, for payment, located in France. Data is stored in AWS in United States. Stripe have appropriate safeguards and compliance measures to ensure an adequate level of protection of personal data transferred outside the EEA and Switzerland. Stripe’s existing measures include the EU Commission’s approved Standard Contractual Clauses (SCCs) to accommodate international data transfers (details here).

Marketing
If you have agreed to receive marketing, you can always opt out by clicking on the unsubscribe link at the bottom of the communications.
If you no longer wish that ICC contact you for marketing purposes, please send a message to icc_connect@iccwbo.org

Transfer of data

For the purposes mentioned in section 4, as a global organization, ICC may need to transfer and process your personal information in a country other than your country of residence and/or outside of the European Union, to/in countries which may have different data protection laws.

In this case, ICC will put in place appropriate and adequate operational, organizational, procedural, and technical measures in order to ensure the security and confidentiality of your personal data.

Security

Protecting your privacy and your personal information is a priority for ICC. ICC has taken reasonable measures to protect your personal information from loss, misuse and alteration. However, please be aware that no data transmission over the Internet or storage technology can be guaranteed to be 100% secure. ICC can only take steps to help reduce the risks of unauthorized access to information/data. Each individual using the Internet user can also take steps to help protect his/her personal information and is encouraged to do so to further minimize the likelihood that a security incident may occur.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

  • Necessary Cookies
    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
  • Functionality Cookies
    Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language. This allows the website to provide personalized features like local news stories and weather if you share your location.
  • Audience measurement
    The audience measurement services used to generate useful statistics attendance to improve the site.

We use Matomo.

Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.​​​​​​​

Purpose of the processing with Matomo: Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.​​​​​​​

Matomo is processing the following personal data:

  • Cookies
  • IP address
  • User ID
  • Custom Dimensions
  • Location of the user
  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser
  • Session recording, mouse events (movements, content forms and clicks)
  • Matomo is not doing any profiling.

The legal basis to use Matomo: The processing of personal data with Matomo is based on legitimate interests. You can object to the tracking of your personal data by using the following opt-out feature settings. 

Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

The personal data received through Matomo are sent to:

Details of transfers to third country and safeguards with Matomo: Matomo data is hosted in Germany and Ireland for back up.

If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences: Matomo is not doing any profiling.

• Third party Cookies
These are the cookies that are placed on your device, not by iccwbo.org, but by a third party like an advertiser or an analytic system. They are not particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

Twitter : https://help.twitter.com/en/rules-and-policies/twitter-cookies

Facebook: https://www.facebook.com/legal/FB_Work_Cookies

Linkedin: https://www.linkedin.com/legal/cookie-policy

Youtube : https://policies.google.com/technologies/cookies?hl=en-US

Soundcloud: https://soundcloud.com/pages/cookies

Feathr: https://privacy.feathr.co/

By default, Feathr will only collect anonymous web behavioral data. The data collected by Feathr is processed so that ICC can segment its audiences into more specific groups which have expressed interest in our events. This is done for the purpose of our marketing efforts and provides targetable audiences for digital marketing campaigns.

All data that is collected and processed by Feathr is privately shared between Feathr and ICC that provided the unprocessed data to Feathr.
Feathr does not sell or release personally identifiable information to any third party vendors or data processors.

Additionally, Feathr may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Cookies stores by Feathr:

  • Cookie Name:f_id
  • Description: A 24 character hexadecimal text value stored for the purpose of browser identification across sessions.
    Expiry:365 days after the last visit to web content serviced by Feathr.
  • Cookie Name:feathr_session_id
  • Description: A 24 character hexadecimal text value stored for relating a set of web activity with a web session.
    Expiry:1 hour after the last visit to web content serviced by Feathr.

• How long are kept the cookies?

All persistent cookies have an expiration date written into their code. The Cookies settings here provide the duration. At any time, you can remove the cookies from your device by using the parameters of your web browser.

• Managing Cookies of your browser

If you choose to deactivate cookies, some functionalities, pages or parts of the Site may not be accessible. ICC is not responsible in such cases.

For more information related to cookies parameters, you can consult the following websites:

CNIL – http://www.aboutcookies.org/en
Internet Explorer™ – http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies 
Safari™ – http://support.apple.com/kb/ht1677?viewlocale=fr_FR
Chrome™ – https://support.google.com/chrome/answer/95647?hl=fr
Firefox™ – https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Privacy policies of other websites
The website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Social Networks
Social media plug-ins of social networks such as Facebook, Twitter and LinkedIn or services with user-generated content features are integrated into the ICC Sites. Where the ICC Sites contain a plug-in to a social network site, these are clearly marked (e.g. with a Facebook button). If you choose to click on one of these buttons or links, your browser connects directly to the servers of the relevant social network. The other website’s privacy policy applies to any personal information you provide to that website. If you do not want the social network to collect the information about you, please review the privacy policy of the relevant social network and/or log out of the relevant social network before you visit the ICC Site.

What are your data protection rights?
ICC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ICC for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ICC correct any information you believe is inaccurate. You also have the right to request ICC to complete information you believe is incomplete.

The right to erasure – You have the right to request that ICC erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ICC restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ICC’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ICC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Intellectual Property (IP) / Content

All content displayed on the ICC Sites, including but not limited to, text, graphics, logos, buttons, icons, images, sounds, audio clips, digital downloads, data compilations and software, is the property of ICC or its content suppliers and is protected by the French and/or foreign applicable laws.

Registered trademarks of ICC are marks indicated on the ICC Sites and include licensors, in France and other countries. All other trademarks that appear on the ICC Sites are the property of their respective owners.

You are prohibited from using, without permission, any of the marks, trademarks, trade names, service names, logos or other proprietary graphic appearing throughout the ICC Sites. For more information, please read the Copyright section on this website.

Updates to Privacy Policy

To the extent permitted by applicable law in your jurisdiction, ICC may, from time to time, revise or update this Privacy Policy. You agree to be bound by such modifications or updates. If we make material revisions to the way we collect or use your personal information such that we are using it for purposes that you have not consented to, we will notify you of the changes and, as the case may be, ask for your explicit consent.

Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Internet, accessible through the ICC Sites. By continuing to use the ICC Sites following such changes, you will be deemed to have agreed to such changes.

How to contact us

If you have any questions about the Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

ICC

33-43 avenue du Président Wilson

75116 Paris, France

Tel +33 1 49 53 28 28

Email icc@iccwbo.org 

Or

Data Protection Officer

33-43 avenue du Président Wilson

75116 Paris, France

Tel +33 1 49 53 29 05

Email: dataprotection@iccwbo.org

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ICC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on https://www.cnil.fr

Date: 16/11/2022